Earlier this week I listened to a webinar from CommuniGate on HD voice. (In fair disclosure they are a customer.) It was interesting because you had three companies in the chain of HD voice – GIPS, CommuniGate and Deutsche Telekom.

The benefits of HD Voice were discussed and the subject also addressed why network operators should view it as an excellent value added service particularly for the SMB market. While the main focus of VoIP services to date has been cost reduction over quality, HD voice heralds a new generation of high-fidelity voice communication services, which allows business and consumer users to have a more natural and reliable voice communication experience than ever before.

Mobile operators are missing significant revenue opportunities in the SMB market where workers on the “move” need increasingly reliable high-fidelity voice quality to interact freely with other users and automated systems. It is estimated that the worldwide SMB market for VoIP services will reach $10.4 billion by 2014. Most of this revenue potential, however, will be directly dependent on how well integrated and easy to use various media will be, and to what extent it will deliver quality features not previously available to SMBs at accessible price points.

CommuniGate is beating the HD voice drum to get carriers to listen. Their MobileOffice, a Unified Communications hosting platform, enables network operators to deliver high-value, HD Voice enabled communication solutions to Small Businesses. To explain CommuniGate’s offering in more detail they have released a whitepaper that looks at FMC as the bridge of two “HD capable” networks; the mobile and the Broadband IP Network (Internet).

What I especially like about CommuniGate is they don’t just talk HD voice, they act on their beliefs. To make sure everyone “gets” the HD voice message – they’re offering a free trial. So rather than read about HD voice, why don’t you try it out for yourself.