If two recent reports are any indication, video is quickly becoming crucial to enterprise communications. According to a report by Dell’Oro Group, annual revenues for the Unified Communications market will outpace the enterprise voice market through 2014. While there are many important features included in a UC solution (including voice), video is a prominent component that helps differentiate a UC product from one that only includes voice.

In addition, GIPS released a survey last week of 1,200 business professionals in the US and Asia regarding their use of video conferencing, and discovered some surprising results. Among the findings:

-          In three of the four countries surveyed, a majority of respondents had participated in a video conference or video chat.

-          79% of those who use video conferencing technology rely on consumer applications.

-          The most common reason that participants gave for using video conferencing was to communicate and understand others more clearly and effectively.

-          Video delay and freezing continue to be technical concerns for many users.

If you are interested in reading the entire report, you can find it here.

Tags: survey, Unified Communications, Video Conferencing

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